Clear Terms, No Surprises

These terms govern your relationship with Noven Digital. Please read them carefully. Effective date: June 27, 2026.

1. Acceptance of Terms

By accessing our website or engaging Noven Digital for any service, you agree to be bound by these Terms of Service and all applicable laws of India.
If you do not agree with any part of these terms, you may not use our services.
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance.

Noven Digital provides digital marketing, web design, custom CRM development, and mobile app development services.
Specific deliverables, timelines, and fees are defined in individual Service Agreements or Statements of Work (SOW) signed between you and Noven Digital.
We reserve the right to refuse service, modify scope, or terminate a project if the client breaches these terms or fails to fulfil payment obligations.

You agree to provide accurate, complete, and timely information, access, and approvals required for us to deliver services.
You are responsible for ensuring that all materials (logos, images, brand assets) you provide do not infringe any third-party intellectual property rights.
You must not use our platform or services to create or distribute content that is unlawful, defamatory, obscene, or violates any applicable law.
You are solely responsible for the accuracy of information published on your behalf on social media and advertising platforms.

All fees are in Indian Rupees (INR) and subject to applicable GST at the rate prevailing on the invoice date.
Monthly retainer fees are due on the billing start date and automatically renewed each month unless cancelled in writing with 30 days' notice.
Project-based fees follow the milestone schedule defined in the SOW. Work on subsequent milestones begins only after the previous milestone payment is received.
Overdue invoices (unpaid after 14 days) will result in suspension of services, including pausing social media publishing.
All payments are processed through Razorpay. Noven Digital does not store card details.

Client-owned assets — Upon full payment, all final deliverables created specifically for you (website, app, custom CRM, approved content) become your property.
Noven Digital IP — Our internal tools, proprietary platform (Agency OS), processes, templates, and methodologies remain our sole property.
Third-party assets — Stock images, fonts, and licensed components used in deliverables are subject to their respective licenses. We will disclose these upon request.
We reserve the right to showcase anonymised work samples, performance results, and case studies for our portfolio unless you request otherwise in writing.

Both parties agree to keep confidential any proprietary business information, strategies, or data shared during the engagement.
This obligation survives termination of the service agreement for a period of 2 years.
Confidentiality does not apply to information already in the public domain or required to be disclosed by law.

Noven Digital is not liable for indirect, incidental, or consequential damages arising from the use of our services, including loss of revenue, data, or business opportunities.
Our total liability to you for any claim shall not exceed the total fees paid to us in the 3 months preceding the claim.
We do not guarantee specific results (follower counts, ad performance, search rankings) as these depend on market conditions and platform algorithms outside our control.

Your use of social media accounts connected through our platform is also governed by the respective platform's terms (Meta, Google, LinkedIn, YouTube).
We manage ad spend on your behalf but are not responsible for platform-side account suspensions, policy violations caused by your product/business, or ad auction fluctuations.
You authorise Noven Digital to act as an authorised representative on connected platforms for the duration of the service agreement.

Either party may terminate the service agreement with 30 days' written notice.
On termination, all outstanding invoices become immediately due. Noven Digital will deliver all completed work product upon receipt of final payment.
We reserve the right to terminate immediately if you breach these terms, engage in fraudulent activity, or fail to pay two consecutive monthly invoices.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.
Both parties agree to attempt good-faith resolution for a period of 30 days before initiating formal legal proceedings.

If you have any questions about these terms, contact us before using our services:

Noven Digital

Hyderabad, Telangana, India — 500001