Your Privacy Matters to Us

This policy explains how Noven Digital collects, uses, and protects the information you share with us. Effective date: June 27, 2026.

Information We Collect

Contact information — name, email address, phone number, and business name when you fill out our contact or inquiry forms.
Usage data — pages visited, time spent, referral source, and browser/device type collected automatically via analytics tools.
Communication data — messages, emails, and call recordings (with consent) from your interactions with our team.
Payment data — billing details processed securely through Razorpay. We do not store full card numbers on our servers.
Client business data — social media credentials, campaign assets, and performance data shared with us to deliver our services.

To respond to inquiries and provide quotes for our digital marketing, web design, CRM, and app development services.
To deliver contracted services including content creation, campaign management, and reporting.
To send transactional communications — invoices, approval requests, reports, and service updates.
To improve our website and services through aggregated, anonymized analytics.
To comply with applicable Indian laws and regulations including the Information Technology Act, 2000.

Service providers — We share data with trusted vendors (AWS, Razorpay, Clerk, Meta, Google) only as necessary to deliver services. Each is bound by their own privacy policies.
Social platforms — Client account credentials are used solely to publish approved content on your behalf.
Legal requirements — We may disclose data if required by Indian courts, law enforcement, or regulatory authorities.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.

All data is stored on AWS infrastructure in the ap-south-1 (Mumbai) region, keeping your data within India.
We use industry-standard encryption in transit (TLS 1.2+) and at rest for all sensitive data.
Access to client data is role-restricted — only assigned team members can access your account information.
We retain client data for 3 years after contract end, then securely delete unless legally required to retain longer.

Our website uses essential cookies for functionality and analytics cookies (Google Analytics, Meta Pixel) to understand visitor behaviour.
You may disable non-essential cookies through your browser settings. This will not affect core website functionality.
We do not use cookies to serve targeted advertising on behalf of third parties.

Access — Request a copy of personal data we hold about you.
Correction — Ask us to correct inaccurate information.
Deletion — Request deletion of your data, subject to legal and contractual obligations.
Portability — Receive your data in a structured, machine-readable format.
To exercise any of these rights, email us at hello@novendigital.com. We will respond within 30 days.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. When we do, we will revise the effective date at the top of this page.
Continued use of our website or services after changes constitutes your acceptance of the updated policy.

For privacy-related questions or to exercise your rights, reach out to:

Noven Digital

Hyderabad, Telangana, India — 500001